FAQ
Most pieces are crafted especially for you. Production generally takes 5–6 weeks, and delivery times vary depending on your location and chosen shipping method.
If you’re working toward a special date, reach out to us. We’ll let you know if we can fast-track your order or offer an in-stock alternative.
We accept major cards, VISA, Master Card, bank transfer.
We primarily operate online. Some pieces may be available through partnered studios or boutiques contact us for current stockist details.
Once shipped, we’ll email you a tracking link so you can follow your parcel’s journey.
Yes. We send orders throughout Australia and to most international destinations.
All of our parcels require a signature to ensure secure delivery.
International orders may attract customs duties or taxes set by your local government.
Australia Post delivered items can be sent to PO boxes. Some couriers cannot deliver to them.
If no one is available to accept the parcel, it will be taken to the nearest post office or depot, and you’ll receive a collection card.
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